Responsible AI Statement
How Cloudain India designs and governs AI for public, healthcare, and institutional use.
Last updated: June 2026
Human Oversight
Cloudain India designs AI to assist people, not to replace critical human judgment. Critical decisions should remain with authorized people, not automated AI outputs.
Privacy-Aware Design
We design AI systems to minimize, protect, and govern sensitive data. Data collection is limited to what is necessary, and access is controlled.
No Critical Decisions Without Authorized Review
AI should not provide diagnosis, prescriptions, legal determinations, or final scheme eligibility decisions unless reviewed and governed by authorized professionals.
AI Limitations
AI assistants are informational and may not always be complete or accurate. They explain what they can and cannot do, and guide users toward official sources and human support.
Clear Disclaimers
We use clear disclaimers wherever AI is involved, especially in government scheme awareness, healthcare content, and citizen-facing assistants.
Auditability
AI interactions, workflows, and important system events should be logged where appropriate, supporting transparency and accountability.
Bias and Quality Monitoring
We monitor AI quality and work to reduce bias, improve responses over time, and maintain safe, consistent, and inclusive information delivery.
Safe Use Boundaries
AI systems operate within clearly defined scopes and awareness boundaries, with human escalation paths and official-source guidance built in.